Your practitioner will begin by reviewing your intake form (sent in advance) and discussing your concerns, goals, and preferences. They’ll walk you through the treatment process and make sure you feel informed and at ease every step of the way. We also suggest having a light meal beforehand so you can relax during your session. If you’re unable to fill it out beforehand, just let your practitioner know.

We support a wide range of physical, emotional, and stress-related concerns using an integrative approach tailored to each individual. Common reasons people come to see us include:Stress, anxiety, and emotional supportChronic pain (including neck, back, and joint pain)Headaches and migrainesDigestive issuesHormonal imbalance and menstrual concernsPregnancy support and prenatal carePostpartum recovery and supportFatigue and low energySleep disturbancesMuscular tension and injury recoveryEmotional processing and trauma support Because we offer multiple modalities, including Acupuncture, and Hypnotherapy, you can choose the modality that best resonates with you.If you’re unsure whether we can help with your specific condition, we encourage you to reach out, we’re happy to guide you toward the most appropriate care.

Treatment fees vary based on the practitioner, session length, and service type. For current pricing, please refer to the rates listed on our website.

Yes, our acupuncturists offer direct billing to most major extended health insurance providers. However, direct billing availability depends on your individual insurance plan.Our Registered Massage Therapist does not offer direct billing. Payment is due at the time of your appointment, and a receipt will be provided for you to submit directly to your insurance provider for reimbursement.If we are unable to process a direct billing claim for acupuncture, we will provide you with a detailed receipt to submit to your insurance company.

Yes. Our acupuncturists offer direct billing to ICBC. If you have reported a motor vehicle accident and received an ICBC claim number, you may be eligible for up to 12 acupuncture treatments within the first 12 weeks following your accident, subject to ICBC coverage guidelines.At this time, we do not accept ICBC claims for Registered Massage Therapy (RMT).

We kindly request at least 24 hours’ notice for cancellations or appointment changes. Late cancellations or missed appointments may be subject to the full session fee. If you're feeling unwell, please let us know as soon as possible.

Yes. Our Acupuncturists and Massage Therapist are licensed through the College of Complementary Health Practitioners of British Columbia (CCHPBC) and adheres to high standards in safety, ethics, and clinical care.Clinical Hypnotherapy is not yet regulated in British Columbia, but our hypnotherapist is a member of reputable professional associations and engages in ongoing education to ensure safe, effective practice.

The number of sessions depends on your specific goals and how your body responds to treatment. Your practitioner will develop a personalized care plan and adjust it over time based on your progress.

Most people leave feeling relaxed and centered. Occasionally, you may experience mild, temporary effects such as: • Soreness at the treatment site• Fatigue• Emotional release These are generally short-lived and reflect your body’s natural processing and rebalancing.

That’s completely understandable. Whether you’re dealing with stress, tension, chronic symptoms, or just a general sense of imbalance, acupuncture, massage therapy or hypnotherapy can all offer valuable support. Feel free to reach out to us anytime—we’re here to answer your questions and help guide you toward the care that best fits your needs.